Welcome to Tourmie’s latest news! This month, we’re excited to share a number of important updates and improvements to our platform, designed to enhance your experience and boost your performance.
Contents:
What’s new on Tourmie:
1) Brand colors on the guest guide
You can now customize your guest guide with colors that represent your brand. This personalization not only enhances your brand recognition but also creates a more engaging experience for your guests.
2) New fields on the online check-in form
With additional fields, such as identification documents and information about extra guests, the check-in process becomes even more complete and efficient for everyone.
• Identity document
Require guests to submit a document to verify their identity (e.g., ID card, passport, or driver’s license).
• Extra guests
Require guests to submit more information about the extra guests or invite them to fill out the online check-in form. Extra guests can receive their own personalized guest guide.
• Number of guests
• Travel purpose
• Date of birth
• Gender
By knowing the above details about your guests, you can provide them with a more personalized experience, such as offering them tailored service recommendations based on their needs.
→ Add the new fields to your online check-in form
Improvements:
1) New filters on the Bookings page
With new filter categories, managing your bookings becomes even more efficient.
- Filter by Property
- Filter by Online check-in
- Submitted
- Not submitted
2) New data in booking export
The booking data export now includes more booking details, such as:
• Customer identity type
• Customer identity doc number
• Customer identity doc date issued
• Customer gender
• Customer birth date
• Extra guests
3) Quick actions on the Bookings page
You can now perform quick actions for a booking directly from the Bookings page.
Guest guide:
• Open guest guide link
• Copy guest guide link
• View service recommendations (Tailored service recommendations based on your guest profile)
Contact:
• Send email
• Call
• Send SMS
4) Quick actions on the Properties page
You can now perform quick actions for a property directly from the Properties page.
• Open guest guide link
• Copy guest guide link
5) Updated booking details page
With new information categorization and additional data added, you can now have a more complete picture of your bookings and guests.
• New information categorization.
• Addition of information from the guest’s online check-in.
• Addition of quick actions (Send email, call, send SMS).
• Addition of “Guests” tab with information about the extra guests.
• Addition of “Services” tab with tailored service recommendations based on the guest’s profile.
6) Import Airbnb listings from an XLSX file
The property import process is simplified with the ability to import Airbnb listings from an XLSX file.
→ Import your Airbnb listings from an XLSX file
Our team is constantly working to improve your experience with Tourmie. Stay tuned for more updates and improvements coming soon!
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