As we reflect on 2024, we’re thrilled to share the milestones and achievements that have defined another successful year for Tourmie. Together with our partners, clients, and community, we’ve grown stronger, innovated boldly, and continued our mission to transform the guest experience for accommodations worldwide.
A Year of Growth & Innovation
- 3.000+ New Properties Worldwide: We expanded by adding over 3.000 unique properties to the Tourmie platform.
- 90,000+ Guest Guides Created: We created over 90.000 personalized guest guides, helping accommodations offer an enhanced stay experience.
- 30.000+ Online Check-ins: We streamlined the check-in process for both guests and staff, with over 30.000 online check-ins.
- 1.000+ New Local Services: We connected guests with a wide range of local services, enhancing their stay and supporting the local community.
Built Powerful Integrations
We expanded our integrations to include industry-leading platforms, including Rentability, Hoteliga, Rentalwise, Nuki, WhatsApp, Stasher, and Welcome Pickups. These integrations allow you to:
- Centralize Operations: Manage your properties and guest interactions from a single, unified platform.
- Enhance Guest Communication: Connect with guests seamlessly through familiar channels like WhatsApp.
- Offer Contactless Check-in: Provide a convenient and secure check-in experience with Nuki smart locks.
- Expand Guest Services: Offer easy access to a wide range of local services, enriching the guest experience.
Received Industry Recognition
Our dedication to innovation and guest satisfaction has been recognized with three prestigious awards:
- Gold Award: Innovative Start-up – Tourism Awards
- Silver Award: Digital Customer Experience Optimization Systems – Tourism Awards
- “A Greek Innovation Company” – ShortStay Conference 2024
These awards validate Tourmie’s position as a frontrunner in hospitality technology and our dedication to providing exceptional value to our clients.
Built Strong Relationships
In 2024, we actively engaged with the hospitality community through:
- 7 Informative Workshops: Sharing valuable insights and best practices with industry professionals.
- 3 Insightful Webinars: Providing in-depth knowledge and addressing key challenges facing the hospitality industry.
- 5 Key Industry Exhibitions: Connecting with potential clients and showcasing the power of Tourmie’s solutions.
At events like the Athens ShortStay Conference 2024 and Crete ShortStay Conference 2024, we provided dedicated conference guides to enhance the attendees’ experience during the conferences.
Introduced New Powerful Features
We’re constantly enhancing Tourmie to provide you with the tools you need to succeed. In 2024, we introduced a suite of innovative features, including:
- Enhanced Dashboard: Gain comprehensive insights and perform frequent tasks efficiently with our revamped dashboard.
- Custom Domain & Email: Build trust and professionalism with branded URLs and emails that reflect your property’s unique identity.
- Push Notifications: Send timely, automated notifications directly to your guests’ devices.
- Service Redirection Links: Offer guests access to external services seamlessly through the Tourmie platform.
- Guest Conversations: Centralize all guest communications via email, SMS, WhatsApp, and chat in one place.
- Powerful Search Functionality: Quickly find the information you need with our powerful new search tool.
- Real-Time Support Chat: Connect instantly with our support team through an in-platform chat feature.
Enhanced Performance and Usability
We’re committed to providing a seamless and enjoyable user experience. In 2024, we implemented several key improvements, including:
- Reduced Guest Guide Loading Time by up to 70%
- Simplified Login and Sign-up Process
- Customizable Guest Guide Colors
- Additional Fields in Online Check-in Form
- Quick Actions in Bookings and Properties
- Notification Management
- Easy Access to Settings from the Main Menu
What Customers Said About Us
“Tourmie has transformed how we manage guest services. With features like online check-ins, automated invoicing , and upselling tools, it has significantly increased our efficiency and revenue (saving us 60 hours a month!). The platform allows us to scale operations while keeping the personal touch. Compared to other solutions, Tourmie offers exceptional value by combining powerful features and cost-effectiveness.”
Giannis Mathioudakis, Administrative Assistant, Oreo Travel Group
“Tourmie has redefined how we manage guest information and services. With the check-in form and digital guides, we’ve saved countless hours while giving our guests a more seamless and personalized experience. It’s a game-changer for hospitality businesses looking to scale.”
Panagiotis Garmpis, Operations Manager, WelcomeHost
Looking Ahead: An Exciting Future
2024 has been an extraordinary year, and we’re excited to carry this momentum into 2025. Thank you for being a part of our journey. Here’s to even greater achievements in the year ahead!
