As 2025 came to an end, we’re looking back on a year defined by real progress, steady growth, and strong partnerships across hospitality.
Together with our hosts, partners, and community, we continued building a smarter, simpler, and more reliable way to manage guest experience.
2025 marked a major step forward for Tourmie — not just in scale, but in how deeply we became part of day-to-day operations of accommodations worldwide.
From automation to guest engagement and compliance, this year had one clear goal:
Turning complexity into clarity.
A Year of Meaningful Growth
In 2025, Tourmie continued to grow globally, expanding its presence across more destinations, teams, and day-to-day operations around the world.
- 170.000+ guest guides created
- 580.000+ guest guide views
- 360.000+ guests served worldwide
- 70.000+ guests check-in online
- 3.000+ new properties worldwide
- 1.500+ new local services added
Numbers can tell us how far we’ve come. But what truly matters is what they represent:
- Hosts saving time
- Teams communicating better
- Guests asking fewer questions because answers were already there.
- New revenue without extra effort.
- More control. Less chaos.
Every number hides relief. Every percentage hides trust. 💙
Standout Features of 2025
2025 wasn’t just a year of growth. It was the year Tourmie evolved operationally — launching new features and redesigning key parts of everyday management to make them simpler, more organized, and more reliable.
1) Smarter, More Flexible Guest Communication
This year, we redefined how hosts communicate with guests, making communication more direct, structured, and effective.
All messaging now lives in a single, unified Messages environment — bringing together automated and real-time communication in one place.
At the center of this upgrade are Direct Messages, enabling bulk, real-time messaging exactly when it matters most.
Hosts can now:
- instantly notify guests of changes or emergencies
- share critical information before and during the stay
- promote services and special offers at the right moment
Communication is no longer fragmented — it’s a structured operational tool that supports both efficiency and guest experience.
2) booking Declarations Made Simple
A defining milestone was the launch of AADE Booking Declarations (Greek Tax Authority – Short-Term Rentals), turning a stressful, manual process into something that simply works in the background.
For Greek hosts, this meant:
- Bulk booking declarations, without manual entries
- Automatic calculation of the accommodation fee and collection of required details
- Fewer errors and no penalties
- Hours saved every month
This marked an important evolution for Tourmie. Hosts can now manage the entire operational journey in one place — from the moment a booking is created, to guest check-in, and all the way to official registration with the AADE.
🚀 In 2026, our goal is to bring the same level of automation to more countries where compliance remains complex and time-consuming.
3) Online Check-in, More Flexible and Customizable
In 2025, Online Check-in became more than a form.
It evolved into a tool that organizes arrivals in advance — giving hosts clarity before guests arrive: who’s coming, when they’re arriving, and what they need.
Hosts can now create multiple, flexible check-in flows tailored to each property or location. At the same time guests can:
- Submit requests and add-ons (early check-in, late check-out, etc.)
- Discover extra services for their stay (transfers, experiences, vehicle rentals)
The result:
- Fewer messages and last minute questions
- Smoother arrivals
- Better preparation for every stay
- Additional revenue opportunities — without extra effort
What used to happen last-minute and across scattered conversations now happens once — correctly and on time.
4) Property & Guide Management, Easier Than Ever
Another major improvement this year was the way property and guest guide management works inside Tourmie — clearer, more flexible, and more functional.
Each property becomes a complete information hub, with its own stay guide tailored to the place and the guest.
Hosts can now:
- Give each property its own identity with custom branding
- Control what information is shown and when, based on the stage of the stay
- Offer richer, clearer content with photos, instructions, videos, and QR codes for instant access
- Customize each property’s area map so guests only see what’s relevant
- Access key performance indicators at a glance (bookings, guide views, and guide completion rate)
This way, a property isn’t just a listing — it’s where the entire stay experience is organized.
5) Small Improvements That Made a Big Difference
Beyond the major launches, 2025 also brought a series of focused improvements that, in practice, made daily operations smoother and more professional.
• Faster User Experience
We significantly improved loading speed for guest guides, ensuring everything opens quickly and without delays.
• Property Owner’s Portal
For property management companies, we introduced a dedicated space for property owners, giving them access only to the data and reports that concern them — without interfering with daily operations.
• New Subscription Plans
We added more flexible plan options, allowing each partner to choose the one that best fits the way they work.
• Guest Guide Shortcut On Mobile
Guests can now add the guest guide to their phone’s home screen, providing instant access throughout their stay.
• Multi-Bookings
Manage reservations that include multiple rooms or units under a single booking code — clearly and without duplicate entries.
New, Powerful Integrations
In 2025, we continued strengthening and expanding our ecosystem with platforms such as:
- PMS & Channel Managers: Avantio, Beds24, Hotelizer, SabeeApp, Lodgify
- Guest Services: Bounce, Clio Muse Tours, Unlimited Adrenaline
- Smart Locks: TTLock
- Communication Platforms: HubSpot
So the tools you already use can work with Tourmie and help you:
- Automate repetitive tasks
- Sync guest data across systems
- Offer smarter check-ins
- Deliver more personalized guest experiences
🔗 For many integrations, the connection now goes both ways. Guest details submitted through Online Check-in can update external systems automatically, reducing double work and keeping everything aligned.
Recognition That Matters
In 2025, Tourmie received three meaningful recognitions:
- Most Recommended Vacation Rental Software 2025 – Software Advice
- Best Customer Support 2025 – Software Advice
- Platinum Award, Top Technology Partner – Greece Stay Awards 2025
These awards reflect what matters most to us:
not just building software — but building trust. 🙏
Closer Than Ever to Our Community
In 2025, we deepened our presence in the hospitality industry through:
- Conferences & exhibitions across Europe
- Educational workshops & webinars
- Partnerships with industry leaders
We connected with hundreds of professionals, listened to your challenges, and used your insights to shape what Tourmie is becoming.
What Hosts Said About Tourmie in 2025
“Great Experience, very helpful system! I believe they are doing their best to improve and upgrade their product constantly. I like using their platform because it is helpful and easy.”
Lena F. — Founder & Manager
“An excellent service that delivers great and immediate results in STR Management. Just in one year of subscription, the positive impact of the software is strongly evident in our day-to-day operations and has enabled us to expand our operations without dealing with micromanagement issues.”
Michael M. — Managing Director
From Guest Experience…
to the Host’s Operational Hub
All these new features and improvements of 2025 marked a clear transition.
Tourmie is no longer just the place where guests find information about their stay.
It has evolved into an operational hub for hosts — the place where:
- Bookings are prepared
- Data is collected correctly
- Compliance is handled
- Arrivals run smoothly
- and hosts gain greater control over their day-to-day operations
That’s what 2025 was about.
Not doing more. Doing things better.
Looking Ahead to 2026
In 2026, our focus is simple:
to make everyday hosting feel easier.
AI will play a key role in what’s coming next — helping reduce manual work, simplify daily tasks, and create a smoother experience for both hosts and guests.
This direction brings:
- Deeper automation
- Smarter personalization
- More integrations
- A stronger ecosystem for hosts
- Even better guest journeys
What’s ahead isn’t about adding more features.
It’s about making hospitality work in a simpler, clearer way — every single day.
With steady progress, trust, and our community at the center, we’re continuing to build what’s next for Tourmie.
Thank you for being part of the journey. 💙
