Welcome to the latest updates from Tourmie! This month, we’ve introduced several new features and enhancements to our platform, designed to elevate your experience and optimize your performance.
Contents:
What’s new:
#1 NEW, MORE POWERFUL DASHBOARD
More Data, Faster Actions
Our upgraded dashboard gives you a comprehensive view of your performance while enabling you to manage your frequent tasks more efficiently.
What you can do with the new dashboard:
Your bookings at a glance:
- Instantly view all booking details, from current stays to upcoming arrivals.
- Check which guests have completed online check-in or accessed your guest guide.
- Perform quick actions per guest, such as opening a personalized guest guide or sending an email.
Real-time performance: Monitor your performance in real-time and make data-driven decisions on the go.
One-click frequent tasks:
- Send a new message.
- Create a new guest guide.
- Share a guest guide.
- Share a check-in form.
- Create a new booking.
- Submit a new request.
Instant help articles: Access a library of helpful resources on everything from getting started with Tourmie to integrating your PMS or custom domain.
#2 PUSH NOTIFICATIONS & WHATSAPP MESSAGES
New Channels for Automatic Messaging
Enhance your communication with guests through push notifications and WhatsApp messages, making real-time interactions and reminders seamless.
What you can do with push notifications:
Send timely updates directly to your guests’ devices, even when their guest guide isn’t open. Ideal for:
- Real-time arrival info: Share check-in instructions and accommodation location details.
- Reminders: Prompt guests with important reminders, like check-in times and key stay details.
- Upselling additional services: Promote extra services like airport transfers or local experiences.
What you can do with WhatsApp messages:
Maintain a direct, tailored conversation with your guests. Ideal for:
- Welcome messages: Share a personal welcome and arrival details.
- Access instructions: Provide clear directions for reaching the accommodation.
- Local recommendations: Suggest top restaurants, attractions, and activities nearby.
- Important reminders: Ensure guests receive crucial updates like check-out times or access instructions.
- Requesting reviews: Send a follow-up message encouraging guests to leave a review.
#3 NEW SEARCH FUNCTION
Find Any Information Instantly
The new search feature lets you quickly locate any information you need, from property listings to bookings, with a simple click.
#4 REAL-TIME CHAT SUPPORT
Get Help Instantly
Need immediate assistance? Use the real-time chat feature located at the bottom right of the platform to connect with our support team instantly.
What’s improved:
#1 Easier Access to Settings
Settings are now accessible directly from the main menu, allowing you to make adjustments and updates with ease.
#2 Improved Login & Registration Page
We’ve simplified the login and registration process, offering a smoother, faster experience for all users.
That’s a wrap for September! Our team is constantly working to improve your experience and your guests’ satisfaction. Stay tuned—more exciting updates are on the way from Tourmie!
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