Guests in 2025 expect more than a place to stay — they expect instant information, local recommendations, and a personalized experience. If you’re a vacation rental host or manager, one of the most powerful tools to meet these expectations is a digital guest guide.
In this article, you’ll learn what a digital guest guide is, why it’s better than a traditional binder, and how you can easily create one to elevate your guest experience and stand out from the competition.
What Is a Digital Guest Guide and What Should It Include?
A digital guest guide is a mobile-friendly, interactive tool that provides all the essential information your guests need during their stay — and often before they even arrive. It replaces the traditional printed welcome book and includes:
-
Check-in instructions
-
House rules & property info
-
Wi-Fi passwords & appliance guides
-
Local recommendations & maps
-
In-house services and experiences
-
Emergency contacts
Modern solutions like Tourmie let you create a personalized guest guide that’s instantly shareable, customizable, and always up to date.
Digital Guest Guide vs. Printed Welcome Book
Paper Guestbooks Are Outdated
The printed binder or manual has been a staple for years, but it comes with limitations:
❌ Hard to update
❌ Not accessible before arrival
❌ Easily damaged or outdated
❌ Doesn’t allow interaction or upselling
Why Digital Wins Every Time
In today’s fast-paced travel world, guests expect instant access to everything they need — from Wi-Fi codes to local recommendations. While paper guidebooks may look charming, they fall short in functionality and flexibility. That’s why more vacation rental hosts are switching to digital guest guides in 2025.
Here’s a quick comparison of how digital guides outshine paper ones:
✅ Easy to update — no reprinting or replacing pages.
✅ Accessible anytime, anywhere — even before arrival.
✅ Mobile-friendly — fits perfectly on any smartphone.
✅ Supports upselling — promote services and experiences effortlessly.
✅ Professional & polished — elevate your guest experience.
5 Powerful Benefits of Using a Digital Guest Guide
1. Save Time & Reduce Guest Questions
A digital guide answers the most common guest questions upfront. From Wi-Fi passwords to check-out instructions, everything is one tap away — saving you hours of back-and-forth messaging.
2. Improve the Overall Guest Experience
When guests feel informed, confident, and supported, their stay improves. A digital guide gives them control while making you look thoughtful and prepared.
3. Boost Positive Reviews and Ratings
Clear communication, helpful local tips, and a smooth stay experience lead to better feedback and more 5-star reviews.
4. Promote and Sell Extra Services Easily
From airport transfers to wine tastings, guests can discover and book services directly in your guide — without needing to ask or message you.
5. Look Professional and Stand Out from the Competition
A polished, branded guest guide elevates your property’s image and shows guests that you care about every detail of their stay.
How to Create a Digital Guest Guide (Without Tech Headaches!)
You don’t need to be tech-savvy to offer a great digital guide. Tools like Tourmie make it easy:
-
Pull your property info instantly from Airbnb
-
Add custom check-in details, images, and how-to videos
-
List your in-house or local services with booking options
-
Share your guest guide via link or QR code before arrival
-
Customize the design with your logo, colors, and welcome message
No coding. No design skills. In just a few clicks, you’ve got a fully functional guide that updates anytime, anywhere.
Ready to level up your guest experience?
Start creating your digital guest guide with Tourmie today — it’s easy, fast, and made for hosts like you.
👉 Create Your Branded Guest Guide Today!
Join our Newsletter