AI GUEST ASSISTANT
Answer guest questions automatically, 24/7
Let Tourmie’s AI answer questions, manage requests, and support your guests instantly—in any language, anytime.
· Built directly into your Guest Guide
· Ready in minutes using your existing property data
LET AI HANDLE IT FOR YOU
Still answering the same guest questions every day?
What time is check-in?
What’s the WiFi?
Can you arrange a taxi?
Where should we eat?
It’s not difficult—it’s just constant.
Guest communication takes time, interrupts your day, and makes it harder to stay responsive.
CORE FEATURES
What the AI Guest Assistant
can do for you
Supports your guests
Tourmie’s AI Guest Assistant instantly responds to common guest inquiries with accurate, personalized answers, so guests never wait and you don’t have to reply.
- Instant replies, 24/7
- In your guests’ native language
- No more copy-paste answers
A guest asks about check-in → AI provides the check-in instructions
Coming soon
Handles guest requests
Let your guests submit requests directly through the AI Guest Assistant, without back-and-forth messages. Everything is captured and organized for you.
- Early check-in
- Cleaning services
- Extra amenities
A guest asks about early check-in → AI submits the request
Coming soon
Boosts your service sales
Turn everyday guest conversations into revenue. The AI suggests relevant services at the right moment, so you can increase your upsells effortlessly.
- Airport transfers
- Activities & tours
- Add-ons and upgrades
A guest asks about transport → AI suggests your transfer option
HOW IT WORKS
The AI Guest Assistant works inside your Guest Guide
No setup required
Start with default settings
Uses your existing data
Works with everything in Tourmie
Fully customizable
Adjust tone, behavior, and actions
Updates instantly
Changes apply in real time
Frequently Asked Questions
The AI Guest Assistant uses the information you’ve already added to your Guest Guide, services, area recommendations, requests, and property details to understand guest questions and respond instantly with accurate, personalized answers.
No, there’s no setup required. You can get started with the default settings, and the AI uses the data you’ve already added to Tourmie—just activate it and it’s ready to go.
Yes, you can fully customize it to fit your needs—from how it communicates and behaves to the actions it can take, such as submitting service bookings on behalf of guests.
The AI Assistant can answer common guest questions like check-in instructions, WiFi details, house rules, directions, and local recommendations based on your content. It can also help guests book your services and submit requests.
Yes, the AI Guest Assistant automatically replies in your guests’ language, making communication easy for international visitors.
Yes, the AI Guest Assistant is always available, responding instantly to guests anytime during their stay.
Yes, you get €5 in free AI credits and a 30-day free trial to try the AI Guest Assistant and see how it works with your property and guests—risk-free.
Simplify your Guest Communication with AI
Tourmie’s AI Guest Assistant helps you spend less time replying and more time hosting—try it now!