AUTOMATED MESSAGES

Streamline your Guest Communication

Improve communication efficiency, increase guest satisfaction and save time by automating certain aspects of guest communication.

Set up all your communications in minutes!

What you can do with Αutomated Μessages

Send information

Provide suggestions

Collect guest information

Upsell services

Send reminders

Address issues

How it works

Choose a message template

  • Select from our library of pre-designed templates or create a custom one.
  • Choose from templates for welcome messages, check-in instructions, mid-stay check-up, upsells, and more.

Customize the content

  • Customize the content to fit your needs.
  • Add shortcodes to personalize the template with dynamic content, such as guest names, property details, and booking specifics.

Select the communication channels

Select the desired channels for your message:

  • Email for detailed information.
  • SMS for quick and direct updates.
  • Push notifications for real-time alerts on mobile devices.
  • WhatsApp for personalized, conversational interactions.

Activate and track your messages

  • Set your template to be sent automatically based on specific triggers (e.g., booking confirmation, check-in time).
  • Monitor the status of your messages in real-time.
  • Easily resend or cancel messages if needed.
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